IT company Nostra – who have clients in Ireland, UK, Benelux, South Africa and America and whose CEO is Kevin O’Loughlin from Rosenallis – are seeking to hire a number of suitable candidates for new roles to be based in Laois.
IT Support Engineer
- Various Levels
- Team Lead + Level 1, 2 and 3 roles available
- Location: Laois
Responsibilities
- Work on shared services team delivering support to a number of customers in a variety of industries
- Deliver support on issues of varying complexity
- Deal directly with customers on problem issues only escalating back into the business when required
- Drive to understand complex and ambiguous environments, simplifying and provoding clarity through work delivered
- Where required co-ordinate with 3rd parties to deliver outcomes
- Act as a customer advocate
- Identification of improvement projects, relaying recommendations to accounts manager
- Understand all compliance requirements and keeping of appropriate records to ensure these requirements are met
- Be cognisant of operational security identifying changes to reduce risk along the way
Requirements
- Industry Accreditation
- Previous experience working in the IT industry
- Proven experience of delivering technical support on varied systems
Preferred Experience/Skills
- Experience working with and supporting HP switches
- Experience working with and supporting Sonicwall Firewalls
- HP Server Hardware support
- Hyper-V Server clustering knowledge
To Apply
Apply to Careers@nostra.ie (Reference: Laois2019)
SEE ALSO – Check out the dedicated jobs section on LaoisToday
